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First aid and accident reporting

No mater how well managed safety is within an organisation, people can still have accidents or fall ill. First aid is about providing the necessary equipment, trained personnel and other facilities needed for basic treatment, and making sure that a process is available to seek additional assistance in situations where it is needed.

There are requirements under the Health and Safety (First-Aid) Regulations to ensure that first aid is provided for those at work. It needs to be noted that there is no need to provide first aid facilities for the public under these regulations, but it is strongly recommended that the public should be taken into account when considering the facilities and equipment needed. 

First Aid Kits

There must be at least one properly stocked first aid kit in any premises. This should be a suitable container that is identified as a first aid kit and kept in an accessible place. 

It is recommended that the first aid kit is a properly designed kit purchased from a reputable supplier but this is not necessary, so long as the contents are kept in suitable conditions and the container is identifiable. 

First Aid signThe standard symbol for first aid is a white cross on a green background, and this style of sign - shown on the left - should be used to identify all first aid kits.

In larger buildings, more than one first aid kit might be required to ensure that people do not have to travel too far to receive treatment, or the person treating an injured person does not have to travel far to get the required equipment. If a building occupies more than one floor level, usually one first aid kit would be supplied for each floor as a minimum.  This does not include areas not often accessed, such as towers or basements, but should include areas such as bell-ringing chambers that might be out-of-the-way and used often.

To decide how many first aid kits are needed, think about how far people need to travel and where the most likely places are where people might go for help and where the injuries are most likely to be sustained.

It is also wise to consider how accessible the premises are for the emergency services, considering if there could be a delay in the attendance of an ambulance or doctor.  If access is poor, additional equipment might be required.  This might include an 'automated external defibrillator', an item that is now being made available in an increasing number of public spaces such as shopping centres and sports stadia and is probably more suited to Churches and Places of Worship in towns and cities who open their doors on a daily basis.

Special first aid equipment is available to compliment the normal first aid kits when there are specific risks, such as burns and scalds, use in food preparation areas and for emergency eye washing. Additionally, kits are available for the safe and hygienic cleanup of bodily fluids, such as urine, which compliment the first-aid kits.

General Contents of a first aid kit

Most purchased kits are given a size based on an indicative numbers of persons, however, as an absolute minimum, it is recommended a small ('10-person') first aid kit should include:

  • A general guidance leaflet
  • 20 adhesive plasters
  • Two sterile eye pads
  • Four triangular bandages
  • Six medium non-medicated wound dressings
  • Two large non-medicated wound dressings
  • Disposable gloves (ideally non-latex)

Additional items might need to be included depending on the Risk Assessment and the size of the building or premises (such as the number of floor levels, hazards in different parts of the building, access to other first aid equipment). The above list is by no means an exhaustive list and is only a recommendation based on what is typically needed.

It is important that any use of first aid supplies is replenished as soon as possible or when the date has expired, so spare items should ideally be kept.

Medication (including pain killers) must not be kept within first aid kits and the rest of the contents should be appropriate for first aid use (i.e. not home-made).

First Aiders and Appointed Persons

At least one person should be appointed to take charge of the first aid facilities.  This involves ensuring the kit is replenished, the contents are not date expired and making arrangements for calling the emergency services if required. Ideally this person should receive emergency first aid training, so the person can treat minor injuries.

Where larger numbers of people are employed, and in situations where first aid treatment might be required for members of the public, the persons should receive a  First Aid training course. With some large or special events, it might be wise to consult with a third-party first aid organisation who will provide first aid cover for a nominal fee.

The names of those appointed to control or administer first aid should be available so that people know who to contact in case of an emergency.  It is also important to ensure continuity of first aid cover in case of holiday leave, part-time work, maternity leave or other situations where the person is not available.

Note that treatment given to members of the public might not be covered by existing liability insurance. If there is any doubt, please contact your insurance provider.

Off-Site Working

In some situations, people work away from the main site. For example, a minister is making pastoral visits to members of the congregation. Small first aid kits are readily available for under 10 for this purpose.

Incident Recording

Keeping a record of accidents is a useful way to track how well health and safety is being managed. In many situations, where more than ten people are employed, it is a legal requirement under employment law to keep an accident book, and most insurers require that one is kept.  Accident books cost as little as 5 from most good bookshops.

All injuries to employees, volunteers and the public should be recorded as a complete record of the accidents that happen, no matter how small or insignificant the injury.  Completed accident forms contain personal information and should be removed from the accident book and stored in a secure location to comply with the Data Protection Act.

A simple record can also be kept of the first aid treatment that an individual has been given. This treatment log does not need to be a complex form, a simple note book can be used where the first aider can record the treatment given to whom and when.

ChurchSafety also suggests that non-injury incidents are reported, as a record of 'near misses' (or sometimes called 'near hits'). These are incidents that could have lead to an injury, should the circumstances have been different.  Information on non-injury incidents is very useful when looking at Risk Assessments and how to improve safety.

Incident Reporting

Certain serious injuries to employees (such as where the employee cannot undertake their job for over 7 days), deaths at work, and in situations where a member of the public is taken to hospital, are reportable accidents under the Reporting of Injuries, Diseases and Dangerous Occurrences Regulations (RIDDOR). 

A centralised website is now available to report all such accidents and incidents. Please refer to the Health and Safety Executive's Website for more information and an online reporting form.  A full list of reportable injuries, diseases and dangerous occurrences can be found on this site.

RIDDOR also requires that certain serious dangerous occurrences are reported (dangerous occurrences are incidents that did not result in personal injury, but could have done). Similarly, certain work-related diseases are reportable.

Additional Information

For an overview of the requirements of RIDDOR, or to report a serious accident or reportable disease, please visit the HSE RIDDOR Web Pages.

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